Repair Details
Code RSMS-2026030023
Client Name Stanford Chase
Services
Service Spent time(hrs)
1hrs Hardware & Software Support 1.00
Materials
Material Name Cost

Total work hrs: 1.00

Remarks

Carla. Laptop. Can't save 20 page PDF file opening in outlook for editing etc. Adobe keeps locking up when clicking the Save to Disk tool. Similar to Menu/Save As. Cleared 24, 500 items from temp folder. Rebooted. Tried again and freezes. Can open 2 other 2 and 5 page PDF's saved files OK. Tried again via Menu Save As freezes. Repaired Adobe Acrobat. 2.54 gb. size. Rebooted. Save As from outlook works. Updated file and Save As tests ok.

Job Assign
NO
Status
Done