Repair Details
Code RSMS-2025120007
Client Name PCLS Pulvin
Services
Service Spent time(hrs)
half hrs Hardware & Software support 0.50
Materials
Material Name Cost

Total work hrs: 0.50

Remarks

Kevin. Monitor screen goes black with error message of "Your device run into a problem and needs to restart. Stop code critical_process_died (0xEF).. Updated graphics card driver. Rebooted. Checked device manager for System Devices\ path that matches WHEA-logger error in event viewer. Run SFC /scannow. No errors. DISM restore image and component restore. Disabled 3rd entry that matches WHEA-logger error.
Awaiting turnaround..

Job Assign
NO
Status
Pending